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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎07-28-2025 08:09 AM

HP Recommended
Product: HP Laser Jet MFP
Operating System: Microsoft Windows 10 (32-bit)

My HP printer is searching for WiFi connection.  Blue WiFi light flashes and then goes off.  

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1 REPLY 1

‎07-30-2025 07:45 AM

HP Recommended

@Porr, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand your HP LaserJet MFP printer is stuck searching for Wi-Fi, with the blue wireless light flashing and then turning off. Let’s walk through some steps to get your printer reconnected.

Power Cycle Devices

  • Turn off your printer and unplug it from the power source.
  • Restart your Wi-Fi router.
  • After 60 seconds, plug the printer back in and turn it on.

Check Wi-Fi Network

  • Ensure your Wi-Fi network is 2.4 GHz (many HP printers do not support 5 GHz).
  • Make sure the network is not hidden and is broadcasting the SSID.

Reconnect the Printer to Wi-Fi

Use the Wireless Setup Wizard (if your printer has a display panel):

  • On the printer control panel, go to Network > Wireless Settings > Wireless Setup Wizard.
  • Select your Wi-Fi network and enter the password.

If your printer does not have a display, use the HP Smart App:

  • Download the HP Smart app: HP Smart
  • Open the app and click “Set up a new printer”.
  • Follow the on-screen instructions to connect the printer to Wi-Fi.

Reset Network Settings (if needed)

If the printer still can’t find the network:

  • On the printer, go to Settings > Network Settings > Restore Network Defaults.
  • Then try the Wireless Setup Wizard or HP Smart app again.

Update Printer Firmware

Outdated firmware can cause connectivity issues:

Additional Tips

  • Keep the printer within 5-8 feet of the router during setup.
  • Avoid placing the printer near microwaves or cordless phones that may interfere with the signal.

Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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