My HP printer will not print. It keeps saying offline.

[Britt51]

I have an HP DeskJet 2600 All-in-One Printer and I am having trouble getting it online and printing the documents that are sent from my devices. I will print out error messages and wireless connection guides but when I try those, there is no fix. I have tried everything from restarting the computer to reconnecting the internet. Please help.

[Nal_NR]

Hi @Britt51,

Welcome to the HP Support Community. 

I'd like to help!

Set up the printer network connection

Make sure the printer and your Apple device are connected to the same wireless network.

On your Apple device, make sure Wi-Fi is turned on and there is a checkmark next to the name of your local Wi-Fi network. If you are connected to a different network, tap the name of your network to join it.

Restart the printer, and then check the printer network connection status.

Printers with a touchscreen control panel: Touch the Wireless icon or open the Network Settings or Setup menu to view the network connection status.

Printers without a touchscreen control panel: Make sure the light next to the wireless icon or button is on and not blinking.

Place the printer within range of the Wi-Fi router signal, and then connect it to the network.

Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password.

Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. The printer's wireless light stops flashing when the connection completes.

HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. Within two minutes, press and hold the WPS button on the router until the connection process begins. The blue bar stops flashing when the connection completes.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance.
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