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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- My Hp printer is not work

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
06-06-2024 03:11 PM
Hi @Zsuzsa002,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
- Open All Access Panels:
- Open all printer access panels and remove any paper jams or obstructions.
- Check the Cartridges:
- Ensure that the toner cartridges are properly installed and there are no obstructions.
5. Reset the Printer's NVRAM (Non-Volatile Random Access Memory)
Resetting the NVRAM can clear certain types of errors:
- Turn off the Printer:
- Ensure the printer is turned off.
- Perform the NVRAM Reset:
- This can vary by model, but typically involves holding down a specific combination of buttons (such as "Cancel" and "Go") while turning on the printer. Refer to your printer's manual for specific instructions.
6. Reinstall the Printer Software
- Uninstall the Current Software:
- On your computer, go to "Control Panel" > "Programs and Features" and uninstall the HP printer software.
- Download the Latest Software:
- Go to the HP Support website and download the latest printer software for your model.
- Install the Software:
- Install the software and follow the on-screen instructions to set up your printer.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
.
Sneha_01- HP support
Sneha_01- HP support
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