My MFP M29W can't find my new router/network doesn't have a printer panel to work with how to fix?

[Anniemcr]

I cannot understand how to access anything on this laser jet MFP M29W - my computer recognizes the new router/network info but the printer stays offline. Report says check printers network name matches the network name of router. How can I do that part? where do I see that with this tiny screen and one wireless button to push with no screen to scroll through. The smart app cant find the printer. Do I reinstall another driver?

[A_Gayathri · Accepted solution]

Hi @Anniemcr,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to reconnect your HP LaserJet Pro MFP M29w printer to your new router/network on macOS 12.0 Monterey, follow these steps:

Step 1: Reset the Printer's Network Settings

1. Power on the Printer: Ensure the printer is powered on.
2. Reset Network Settings:
   • Locate the Wireless button on the printer.
   • Press and hold the Wireless button until the Attention and Ready lights blink simultaneously (approximately 20 seconds). This will reset the network settings.

Step 2: Reconnect the Printer to the Network

Download HP Smart App:

• Ensure you have the latest version of the HP Smart App installed on your Mac. You can download it from the Mac App Store.

Open HP Smart App:

• Launch the HP Smart App on your Mac.

Add Printer:

• Click on the Plus sign (+) to add a new printer.
• The app will search for the printer. If the printer is not found, make sure it is in setup mode (Wi-Fi light blinking).

Connect to Wi-Fi:

• Follow the on-screen instructions to connect your printer to the Wi-Fi network.
• Select your new Wi-Fi network from the list and enter the Wi-Fi password.

Step 3: Install or Reinstall the Printer Driver

1. Download the Driver:
   • Visit the HP Software and Driver Downloads page.
   • Enter your printer model (HP LaserJet Pro MFP M29w) and select the appropriate driver for macOS 12.0 Monterey.
2. Install the Driver:
   • Download and run the installer. Follow the on-screen instructions to complete the installation.

Step 4: Configure the Printer on macOS

System Preferences:

• Open System Preferences on your Mac.
• Go to Printers & Scanners.

Add Printer:

• Click on the Plus sign (+) to add a new printer.
• Select your HP LaserJet Pro MFP M29w from the list.

Verify Connection:

• Ensure the printer is listed as "Online" in the Printers & Scanners section.

Additional Tips:

• Firmware Update: Ensure your printer's firmware is up-to-date. You can check for updates via the HP Smart App or the HP Support website.
• Router Settings: Make sure your new router is broadcasting a 2.4 GHz network, as many printers do not support 5 GHz networks.

Refer to this document: HP LaserJet Pro MFP M29w Printer User manual

Troubleshoot a Wi-Fi connection to an HP printer

HP printers - Wi-Fi connection is lost after router or network settings change
HP printer setup (Wi-Fi network)
HP printer setup (Mac built-in driver)
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Anniemcr]

Thank you for your reply - that seems like this can work for me. I am out of town now and cant access the printer but I appreciate your detailed reply and links! Have a good rest of your week.

[A_Gayathri]

HI @Anniemcr ,

Thank you for your response. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!