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- HP Community
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- Printer Wireless, Networking & Internet
- My Secure Network shows as Unsecure on my HP Printer

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11-02-2021 06:27 PM - edited 11-02-2021 06:37 PM
When running through Wi-Fi-Setup Wizard it shows my network as unsecure and gives me no option to enter a Wi-Fi password. So when trying to connect to my corporate network it fails. When connecting Hardwire, it did not work. When connecting to another network it works fine, but still not all that useful if my End Users are on the corporate network so clearly won't see the printer if on different networks. Mind you we have multiple HP Printers at the office and they all connect fine. I know how to resolve it just thought I'd write this article so another poor helpdesk soul doesn't have to spend too much time on this.
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11-02-2021 06:35 PM
Get it connected to any network you can. Get the IP address of the printer. Go to the webserver by entering your printers IP address into your browser 000.000.000.000 Once you are at the Web Server for your printer go to network. Go to wireless. Go to advanced. Enter the hostname(SSID Or Wifi Name) in passkey type your WiFi password. Than you should be all set 🙂 the IP will update and you should be connected to your secure network. I hope this finds the right person and I saved you some time 🙂
11-02-2021 06:35 PM
Get it connected to any network you can. Get the IP address of the printer. Go to the webserver by entering your printers IP address into your browser 000.000.000.000 Once you are at the Web Server for your printer go to network. Go to wireless. Go to advanced. Enter the hostname(SSID Or Wifi Name) in passkey type your WiFi password. Than you should be all set 🙂 the IP will update and you should be connected to your secure network. I hope this finds the right person and I saved you some time 🙂