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‎12-29-2020 03:12 PM - last edited on ‎12-29-2020 03:18 PM by Retired

HP Recommended
Product: MAC Mini
Operating System: macOS 10.15 Catalina

HP Laser Jet Pro Printer MFP M29w, product# Y5S53A, S/N [personal info removed]

1 person had the same question
1 REPLY 1

‎01-08-2021 06:06 AM

HP Recommended

Hi @Sailtowin,

 

I'd like to help!

 

Unfortunately, that is not possible, you can request the network providers to split your network between 2.4 and 5GHz.

 

Then you can connect the printer and computer to the same 2.4GHz network.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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