My hp8130e prints find when cable connected. I cannot get it to print wireless

[Meme1915]

My hp8130e prints find when cable connected. I cannot get it to print wireless

[Garp_senchau]

@Meme1915, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP DeskJet 8130e printer prints fine when connected via cable but has issues with wireless printing, consider the following steps to troubleshoot the problem:

Ensure Wireless Connection:

• Verify that your printer is connected to the same Wi-Fi network as your computer or mobile device.

Restart Devices:

• Turn off your printer, computer, and router. Restart all devices to refresh the network connection.

Check Wi-Fi Settings:

• Access the printer’s control panel and ensure Wi-Fi is enabled.
• Verify the Wi-Fi network name (SSID) and password.

Update Printer Software:

• Make sure your printer’s firmware is up-to-date. You can check for updates using the HP Smart app or through the HP website.

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor tool. It can help diagnose and resolve connectivity issues.

Reinstall Printer Driver:

• Sometimes reinstalling the printer driver can resolve wireless issues. Uninstall the existing driver and reinstall the latest one from the HP website.

Check Network Configuration:

• Ensure that your printer is configured correctly in your network settings. Check if there are any firewall settings that might be blocking the printer communication.

Wi-Fi Direct Printing:

• Use Wi-Fi Direct for printing if your network connection is unstable. This allows direct connection from your device to the printer.

Disable VPN:

• Disable any active Virtual Private Network (VPN) on your computer as it can interfere with network printing.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,