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HP Recommended
Microsoft Windows 10 (32-bit)

My laser printer occaisionally resets or comes to life for few seconds

1 REPLY 1
HP Recommended

Hi @JcR49,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Laser printer is occasionally resetting or powering on for a few seconds, it could be due to a few reasons. Here are some troubleshooting steps you can follow to identify and potentially resolve the issue.

 

Check Power Source:

  • Loose connection: Ensure that the power cable is securely connected both to the printer and the wall socket.
  • Faulty power outlet: Try plugging the printer into a different outlet to see if the issue persists.
  • Surge protector: If the printer is connected to a surge protector or power strip, try plugging it directly into a wall outlet as these devices can sometimes cause power fluctuations.

Firmware Update:

  • Ensure that your printer has the latest firmware installed. Outdated firmware can cause erratic behavior such as resets or power cycling.
  • You can check for firmware updates via the HP Smart App or the HP Support website.

Power Settings:

  • Verify the printer's power settings to ensure it's not configured to enter sleep or power-saving modes too aggressively.
  • On some models, you can access these settings via the printer’s control panel under System Settings or Power Management.

USB or Network Connection:

  • If connected via USB or network cable, make sure the cable is in good condition and properly connected.
  • Sometimes network issues or signal disruptions can cause printers to cycle power as they try to reconnect.

Faulty Internal Components:

  • If the issue continues despite checking the power connections, it might indicate an issue with the power supply unit (PSU) or internal board of the printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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