My printer continues to print numerous reports day and daily using up my pages and ink

[Lucy5001]

Since warranty ran out on my printer, it prints off several reports daily of its own accord, meaning several pages are used up as well as ink, costing me more as number of pages on plan are used up.

[Echo_Lake]

@Lucy5001

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Are you printing from your phone or computer?
• Did you make any changes to your printer? 

Let's try these steps to resolve the issue: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle. 

Hope this helps! Keep me posted for further assistance.
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