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‎07-09-2025 01:38 PM

HP Recommended
Product: HP Smart Tank 6001 All-in-One

Printer: HP Smart Tank 6001

Will not print.

Can't get the printer to re-install on the computer.

It was working 3 days ago.

Reply
1 REPLY 1

‎07-10-2025 12:52 PM

HP Recommended

Hi @Larry6491,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP Smart Tank 6001 All-in-One printer suddenly stopped printing and now won’t reinstall on your Windows 10 computer, here’s a step-by-step guide to get it working again:

1. Power Cycle the Printer

  • Turn off the printer.
  • Unplug it from the power source for 60 seconds.
  • Plug it back in and turn it on.


2. Remove Old Printer Drivers

  • Go to Control Panel > Devices and Printers.
  • Right-click on the HP Smart Tank 6001 and select Remove device.
  • Then go to Control Panel > Programs and Features and uninstall any HP software related to the printer.


3. Download and Reinstall the Latest Software


4. Use HP Smart App (Optional but Recommended)

  • Download the HP Smart App for Windows.
  • Open the app and follow the prompts to add your printer.


5. Check Connection Type

  • If using Wi-Fi, ensure the printer is connected to the same network as your PC.
  • If using USB, try a different USB port and cable.

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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