My printer is cancelling every print job.I've tried everything to get it back to normal but nothing

[cunamara]

My printer is cancelling every print job.I've tried everything to get it back to normal but nothing works

[Dragon-Fur]

@cunamara 

Welcome to the HP Community Forum.

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@cunamara wrote:

My printer is cancelling every print job.I've tried everything to get it back to normal but nothing works

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"Everything" is a lot -- not much wiggle room left after all has been tried.

That the printer itself is cancelling the job is is less usual than jobs being cancelled due to other circumstances.

In general, then, some of the "everything" list:

• Restart everything, including the router that controls your network
• Reset the printer: Unplug while "on" > Wait 2 minutes > Plug into standard wall outlet > Switch on
• Check / Correct / Run Windows Updates - make sure system Restart is not "pending" - Restart if any updates installed
• Check / Correct Temp folder permissions -- Clear and rebuild Print Services
• Uninstall full driver printer software > Restart computer & log in > Install full driver printer software > Restart computer & log in

What else?

Anything more that you have already tried?

References / Resources / Examples

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Printer, Device(s), Router - Restart -

Restart everything, including the router that controls your network.

If the setup is correct and complete, restarting all your gear can help.

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Network - Dual Band -

If you are running a Dual Band Network,

If your router supports it,

Create a separate SSID network for each frequency --

Connect the printer to the named SSID network you want it to use.

True - network configuration is not directly related to the error -- that said, if your network is not fully and correctly configured (set up), trouble spots can include spurious disconnects between the printer, applications, and devices.

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Printer - Permissions and Print Services -

Example - Temp Folder Permissions / Print Services

Print_Services_Print_Spooler_Temp_Folder_Permissions_2

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Printer Software - Install - Full Feature Software

If you have not done so, consider

If the software is already installed and you want to "reinstall":

Uninstall the printer software from Programs and Features

Restart the computer and log in

Check that all the pieces of the printer software have been removed - if anything is deleted, Restart computer and log in

Next,

Download, Save, (then) Install new copy of the printer software

After the software in installed, Restart the computer and log in

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP DeskJet 3630 All-in-One Print and Scan Driver and Accessories 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP DeskJet 3630 All-in-One Printer series 

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