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- HP Community
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- My printer is shooting the paper out when I print

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01-29-2024 07:58 AM
Hi @UnkSav,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP DeskJet 3755 All-In-One Printer is not printing and the paper is shooting right out without any printing, there are several potential issues that could be causing this problem. Here are some troubleshooting steps you can try.
- Check Ink Levels: Ensure that the ink cartridges are properly installed and have sufficient ink. Low or empty ink cartridges may prevent the printer from printing.
- Paper Jam: Check for any paper jams in the printer. Even a small piece of paper stuck in the printer can cause printing issues. Open the printer cover and inspect the paper path for any obstructions.
- Paper Size and Type: Make sure that you have loaded the correct size and type of paper in the input tray. The printer may not be able to print if the paper size and type settings do not match the loaded paper.
- Printer Drivers: Ensure that you have installed the correct and up-to-date printer drivers on your computer. Outdated or incompatible drivers can cause printing problems.
- Restart Printer and Computer: Turn off the printer, unplug it from the power source, and wait for a few minutes. Also, restart your computer. Then, plug the printer back in and turn it on. Try printing again.
- Print a Test Page: Use the printer's control panel to print a test page. This will help you determine whether the issue is with the printer or the computer. Refer to the printer's manual for instructions on printing a test page.
- Reset the Printer: Perform a factory reset on the printer. This can often resolve software-related issues. Refer to the printer's manual for instructions on how to perform a factory reset.
- Check for Software Updates: Make sure that your printer firmware is up to date. Check the HP website for any available firmware updates for your printer model.
Always refer to the printer's manual for specific instructions related to your model.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator