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Common problems for Connectivity Issues
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HP Recommended
HP deskjet 4100 all in one

My phone is showing printer is there but unavailable to print. I also had to change my password for my wifi. 

1 REPLY 1
HP Recommended

Hi @Ewickham1,

 

I'd like to help!

 

I understand you are trying to reconnect the printer to the network 

 

Connect the printer using the HP Smart app

Restore the printer to the default network settings, and then use HP Smart to connect the printer to your Wi-Fi network.

Restore network default settings on the printer

Prepare a printer for a Wi-Fi connection by restoring its default network settings.

 

When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.

  • Press and hold the Wireless button ((i)) and the Cancel button () from the printer control panel together for three seconds.

Install the HP Smart app

Install the HP Smart app on your computer or mobile device.

Do the following if you are setting up the printer on a Wi-Fi network.

  • Place the printer and the computer or mobile device near the Wi-Fi router.

  • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

  • Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.

  • After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

  1. Download the HP Smart app from 123.hp.com (Android, Apple iOS, iPadOS), HP Smart - Microsoft Store (Windows 10), or HP Smart - Mac App Store (macOS).

    If you are prompted to sign in with Microsoft to use the app across devices, you can sign in or click No, thanks to continue.​

    NOTE: 

    Disconnect from a Virtual Private Network (VPN) connection before downloading.

  2. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.

  3. In HP Smart, click Add Printer or the plus sign  to search for the printer, and then follow the instructions to complete the setup.

You may refer to -Wi-Fi connection is lost after a router or network settings change

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.