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HP Deskjet2700 all in one printer - will not print - says to align the print heads - but have no idea where or what to do

1 REPLY 1
HP Recommended

Hi @19Baker ,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

You may need to align the printhead after a paper jam or if you are experiencing print-quality problems.

Load the paper you wish to use, see Paper handling. You can use a roll or a cut sheet; plain white paper is recommended.

CAUTION:

Do not use transparent or semi-transparent paper to align the printhead.

Ensure that the window is closed, as a strong light source near the printer during printhead realignment can affect alignment.

From the front panel, tap , then Image Quality Maintenance > Align printhead.

NOTE:

Printhead alignment can also be started from the Embedded Web Server (Tools > Print Quality Toolbox > Align Printhead), or from the HP Utility (Windows: Support > Printhead Alignment; Mac OS X: Information and Print Quality > Align).

If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.

The process takes about five minutes. Wait until the front-panel display shows the process complete before using the printer.

If the printer cannot complete the printhead alignment successfully, you may be asked to clean the printhead and try again.

 

Hope this helps! Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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