My printer shows that error code

[Marioherrera]

I'm trying to use my printer after reconnecting my power and what I get is:

OX83C0000A NOS_LOADER_APP

[Sneha_01]

HI @Marioherrera,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0x83C0000A NOS_LOADER_APP typically indicates a firmware or software issue with your printer. Here are steps you can take to troubleshoot this problem:

1. Power Cycle the Printer

• Turn off the printer, unplug it from the power source, and wait for about 60 seconds. Plug it back in and turn it on.

2. Check for Firmware Updates

• Use the HP Smart app or visit the HP Support website to check for any available firmware updates for your printer model.

3. Reset the Printer

• If possible, reset the printer to factory settings. This can usually be done through the printer’s menu under Settings.

4. Reinstall Printer Software

• Uninstall the printer software from your computer and then reinstall it using the latest version from the HP website.

5. Check for Connectivity Issues

• Ensure the printer is properly connected to your network if using wireless. You can print a network configuration page to confirm the connection.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support