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‎08-28-2024 09:57 AM

HP Recommended
Product: HP DeskJet 2752e All-in-One Printer

I have had this printer in a different location under a different wifi and now I’m trying to set it up under my new network and when I go threw the steps it all works fine until I go to put the wifi password for our new network in and it says the passwords wrong everytime and I know 100% that it isn’t wrong idk how to fix this issue

Category:
1 REPLY 1

‎08-30-2024 05:35 AM

HP Recommended

Hi @2002Faith,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Try performing the steps from this document and see if that helps. 

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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