My printer wont connect to my wifi network

[Vix62]

All of a sudden my printer has lost connectivity with wifi network.  Can't solve.  Diagnose and fix tells me it can't help.  

[Raj_05]

Hi @Vix62,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I can help you troubleshoot the connectivity issue with your HP ENVY 6000 All-In-One Printer. Here are a few steps you can try.

Check Wi-Fi Connection:

• Make sure your printer is within range of your Wi-Fi network.
• Verify that the Wi-Fi signal is strong and stable.

Restart Printer:

• Turn off your printer, wait for about 10 seconds, and then turn it back on.

Restart Router:

• Power cycle your Wi-Fi router by unplugging it, waiting for 30 seconds, and then plugging it back in.

Verify Wi-Fi Settings on Printer:

• On the printer control panel, navigate to the wireless or network settings.
• Ensure that the printer is connected to the correct Wi-Fi network and has the correct Wi-Fi password.

Reconnect Printer to Wi-Fi:

• If the printer still doesn't connect, you may need to reconnect it to your Wi-Fi network. Use the printer's control panel to go through the setup process.

Check for Interference:

• Ensure that there are no electronic devices or obstacles causing interference with the Wi-Fi signal.

Update Firmware:

• Check if there are any firmware updates available for your printer. You can usually find this information on the HP support website.

Network Troubleshooting:

• Run a network troubleshooter on your computer to identify any network issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support