• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎09-02-2023 07:54 PM

HP Recommended
Product: HP LaserJet Pro M203dw Printer
Operating System: iOS

I can’t add my printer to HP Smart app - My Account “Add/Set Up Printer to my account” (iOS). 
The printer prints when connected  only through Direct WiFi (HP) (the blue light is flashing and doesn’t stay on)  but I can’t seem to be able to connect it to my normal AT&T network.

1 REPLY 1

‎09-04-2023 02:32 PM

HP Recommended

@ilona635 

 

Welcome to the HP support community.

 

I understand that you are trying to connect the printer to the network, I am glad to assist you.

Are you getting any error messages?

 

Meanwhile:-

Use the HP Smart app to connect the printer to the new router.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.