My printers email address does not display in the web service settings

[Henakey]

I want to be able to send copies to my printer, but I can’t find the printer email address. I looked everywhere in web services but when I try to print the info page it just buffers forever and then goes back to the menu. I’ve also tried to click on display email address, and it buffers forever and goes back to the menu.

[Nal_NR]

Hi @Henakey,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Find the printer ePrint email address on the printer control panel or through your HP account. Make sure your printer is connected to your local network wirelessly or with an Ethernet cable, and you have internet access. If you set up the printer connection to a computer with a USB cable, HP ePrint does not work.

You may also refer to this document. 

Hope this helps! Keep me posted for further assistance.
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