Need HP wifi connection password

[MELOUEL97]

HP envy pro 6455 printer will not hook up to internet- Cannot see any password provided on printed info page

[Sneha_01]

Hi @MELOUEL97,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy Pro 6455 printer is having trouble connecting to your Wi-Fi network and you need the Wi-Fi password, here’s how you can find or manage it:

1. Check the Printer's Network Settings

Print Network Configuration Page:

• On the HP Envy Pro 6455, you can print a Network Configuration Page which typically includes network settings.
• On the printer’s control panel, press the Wireless icon (it looks like a signal icon).
• Select Settings (gear icon) or Network Settings.
• Choose Print Network Configuration Page.
• Check the printed page for details about the current network settings.
• Navigate to the Wireless settings on the printer’s control panel.
• Look for an option related to Wi-Fi Direct or Wi-Fi settings which might provide the network name (SSID) and details.

2. Find the Wi-Fi Password on Your Router

• Find your wireless router where your internet connection is coming from.
• Many routers have a label on the bottom or side that includes the default Wi-Fi network name (SSID) and password. This might be labeled as “WPA Key,” “WPA2 Key,” or “Wireless Password.”
• If you can’t find the password on the router itself, you can access your router’s settings:
  • Open a web browser on a device connected to your network.
  • Enter the router’s IP address in the address bar (commonly 192.168.1.1 or 192.168.0.1).
  • Log in with the router’s admin credentials (default username and password might be “admin/admin” or “admin/password” if you haven’t changed them).
  • Navigate to the wireless settings section to find the Wi-Fi password.

3. Use HP Smart App to Connect

• Download and install the HP Smart app on your smartphone or tablet from the app store (Google Play Store for Android or Apple App Store for iOS).
• Open the HP Smart app and follow the setup instructions. The app will guide you through connecting the printer to your Wi-Fi network.
• During the setup, the app might ask you to select your Wi-Fi network and enter the password.

4. Manually Connect the Printer:

• On the printer, go to the Wireless settings.
• Select your Wi-Fi network from the list of available networks.
• Enter the Wi-Fi password using the on-screen keyboard.

5. Check Printer Documentation

• Refer to the HP Envy Pro 6455 printer manual for detailed instructions on setting up the printer on a Wi-Fi network.

6. Reset Printer Network Settings

• If you’re having trouble connecting, you might want to reset the printer’s network settings to default and start the setup process again:
  • On the printer’s control panel, go to Settings > Network Settings > Restore Network Defaults.
  • Reconfigure the Wi-Fi connection using the steps above.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support