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‎06-11-2024 04:41 PM

HP Recommended
Product: Samsung Xpress SL-M2875DW Laser Multifunction Printer
Operating System: iOS

My Samsung XPress M2875DW printer is not connecting to Apple AirPrint for the past several months.  I need to have the printer connect to my house Asus router.  The printer does not have a touchpad so I cannot enter the password for my router.  and It cannot connect to my router WPS.  Apple now tells me to try to find someone to come over to my home and figure out how to configure the printer so that it will connect to the router.  Presently, the printer is connected to my desktop, but it cannot print from my iPhone because although the WiFi is "On" in the Menu, there is no connection with the latest iOS.  HP phone Reps haven't been helpful, they claim this AirPrint problem is due to Apple.  Yet, Apple Reps have seen the Samsung printer's Menu and arrow configuration, and say that without a touchpad, they're at a loss how to connect this printer to the house WiFi.  The WPS doesn't connect to the Asus router either. I'm at the point of ditching this printer, HP clearly not very interested in providing support for out of warranty Samsung printers.  HELP

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