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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Need to change printer to new internet provider

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
08-20-2024 12:33 PM
Hi @Terry202106,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To connect your HP DeskJet 2680 All-in-One Printer to a new internet provider, you’ll need to update the printer’s Wi-Fi settings to match the new network. Here’s a step-by-step guide to help you through the process:
**1. Reset Network Settings (if necessary)
If your printer is still connected to the old network or if you want to start fresh, you might need to reset the network settings on your printer:
- On the printer’s control panel, navigate to Setup or Settings.
- Select Network or Wireless Settings.
- Look for an option like Restore Network Defaults or Reset Network Settings and confirm the reset.
**2. Connect to New Network
- Ensure your printer is powered on.
- On the printer’s control panel, navigate to Setup > Network or Wireless settings.
- Choose Wireless Setup Wizard from the menu. This option helps you connect the printer to a new wireless network.
- The printer will search for available networks. Select your new network from the list of available networks.
- Enter the password for your new Wi-Fi network. Ensure you enter it correctly, as it is case-sensitive.
- Follow any additional prompts to complete the connection process.
**3. Update Printer Settings on Computer
- On your computer, go to Settings > Devices > Printers & scanners.
- Select the old printer and click Remove device.
- Click Add a printer or scanner.
- Your computer will search for available printers. Select your HP DeskJet 2680 from the list and follow the on-screen instructions to add it.
- If prompted, install the necessary drivers for the printer. You can also download the latest drivers from the HP Support website.
**4. Verify and Test Printing
- Once the printer is added and connected to the new network, print a test page to ensure everything is working correctly.
- If you use the HP Smart app, open it and check if the printer is listed. You might need to update the printer connection settings within the app.
**5. Additional Tips
- Check for any available firmware updates on the HP Support website and install them if needed.
- Ensure that your new router is configured correctly and that there are no network restrictions preventing the printer from connecting.
- If you prefer, you can use the HP Smart app to set up the printer and connect it to the new network. The app provides step-by-step guidance for setting up network connections.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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