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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Need to do full reset on my printer

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Common problems for Connectivity Issues
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1 REPLY 1
04-16-2024 06:02 PM - edited 04-16-2024 06:08 PM
- Turn off your printer and unplug it from the power source.
- Press and hold the lower left-hand corner of the printer display while simultaneously pressing the "Cancel" button.
- While still holding the corner of the display, plug the printer back into the power source.
- Continue holding the corner of the display until you see the "Permanent Storage Init" message appear on the display.
- Release the corner of the display and wait for the printer to finish its reset process, which may take several minutes.
- Once the reset is complete, the printer should turn off automatically. If it doesn't, turn it off manually.
- Turn the printer back on and follow the on-screen instructions to set it up as a new device.
- The admin password should now be reset to the default password, which is usually "admin" or "password"
Full feature software (windows)
https://ftp.hp.com/pub/softlib/software12/COL53271/bi-128428-4/Full_Webpack-116_1-Full_Webpack.exe
Network connect video
https://www.youtube.com/watch?v=OlceQjrnBg4&ab_channel=BassoniaTv
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