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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎04-01-2021 02:06 PM

HP Recommended

@pianomanbd

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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‎04-01-2021 02:18 PM

HP Recommended

I have the LaserJet Pro M102w

Thanks!

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‎04-01-2021 02:27 PM

HP Recommended

I cannot connect this printer to a machine and need to reset it without any sort of app or UI. Will performing a super NVRAM reset get this done? Can you please also send me the instructions?

 
 
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‎04-03-2021 12:53 AM

HP Recommended

@pianomanbd

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎04-03-2021 12:53 AM

HP Recommended

@GrumpyFox

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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‎04-05-2021 08:17 AM

HP Recommended

Hello, 
I have the  LaserJet Pro M102w.

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‎04-05-2021 11:02 AM

HP Recommended

You sent me instructions that included pressing a GO button for my M102w when it does not at all have a GO button. Issue not resolved. There is a Power Button, a Wifi Button and lastly, a Cancel Button. 

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‎04-08-2021 11:43 AM

HP Recommended

@GrumpyFox @helpmeprunt

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎04-11-2021 01:57 PM - edited ‎04-11-2021 03:19 PM

HP Recommended

Hello.

Please help,I am also stuck in the same situation.I have a HP Laserjet m102w and i want to reset it.

I saw online to press wifi and cancel button and then turn on,I did try all the way but printer not getting reset.

 

Please help and try to resolve my problem.

 

Regards

Bakir

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‎04-12-2021 04:26 AM

HP Recommended

@Bakir786

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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