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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎05-21-2021 06:40 AM

HP Recommended
Product: LaserJet Pro MFP M28w
Operating System: macOS 11.0 Big Sur

I purchased a used M28w and unfortunately the seller did not reset it.  I managed to print a diagnostic page and I can see that it is already connected to another wi-fi network.

 

I think the best thing for me to do would be to reset to factory defaults.  Can anyone assist?

 

Regards,

 

roy

Category:
1 REPLY 1

‎05-21-2021 07:16 AM

HP Recommended

Ah, never mind.  Managed to change the wi-fi settings using a USB cable to a Windows laptop and the HP setup software.

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