• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro M15w Printer

I only have my iPad with me camping. Don’t have printer password in password manager. Need to know how to reset to factory default so I can reinstall printer and assign a password. 

1 REPLY 1
HP Recommended

Hi @Oscar136,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Resetting a printer to its factory default settings typically involves a physical button or a combination of buttons on the printer itself. However, it's important to note that not all printers support this feature, and the exact method can vary depending on the printer model.

 

Here are the general steps you can follow to try to reset your HP LaserJet Pro M15w printer to its factory default settings.

 

  • Turn off the printer: Make sure the printer is turned off.
  • Press and hold the Resume button: On some HP printers, the Resume button can be used to initiate a factory reset. Press and hold this button.
  • Turn on the printer: While holding down the Resume button, turn the printer back on. Continue holding the button for about 10-20 seconds.
  • Release the button: After holding the button for the specified time, release it. The printer should now start resetting to its factory defaults.
  • Wait for the reset: The printer will go through the reset process, which may take a minute or two. It will eventually restart, and its settings should be back to the factory defaults.
  • Reinstall the printer: Once the printer has been reset, you can reinstall it on your iPad. To do this, go to your iPad's settings, select "Printers," and then add the HP LaserJet Pro M15w as a new printer. You may need to follow the on-screen instructions to connect to the printer and assign a new password.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.