-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Need to reset to factory so I can reinstall and set password...

Create an account on the HP Community to personalize your profile and ask a question
09-17-2023 01:16 AM
Hi @Oscar136,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Resetting a printer to its factory default settings typically involves a physical button or a combination of buttons on the printer itself. However, it's important to note that not all printers support this feature, and the exact method can vary depending on the printer model.
Here are the general steps you can follow to try to reset your HP LaserJet Pro M15w printer to its factory default settings.
- Turn off the printer: Make sure the printer is turned off.
- Press and hold the Resume button: On some HP printers, the Resume button can be used to initiate a factory reset. Press and hold this button.
- Turn on the printer: While holding down the Resume button, turn the printer back on. Continue holding the button for about 10-20 seconds.
- Release the button: After holding the button for the specified time, release it. The printer should now start resetting to its factory defaults.
- Wait for the reset: The printer will go through the reset process, which may take a minute or two. It will eventually restart, and its settings should be back to the factory defaults.
- Reinstall the printer: Once the printer has been reset, you can reinstall it on your iPad. To do this, go to your iPad's settings, select "Printers," and then add the HP LaserJet Pro M15w as a new printer. You may need to follow the on-screen instructions to connect to the printer and assign a new password.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator