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HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
macOS 11.0 Big Sur

Need to unlock printer officejet 7740 to connect it to new wifi.  Person who locked printer settings left.

1 REPLY 1
HP Recommended

Hi @Steinyc,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Unlocking an HP OfficeJet Pro 7740 printer and connecting it to a new Wi-Fi network typically involves a few steps. Here's a general guide on how to do it.

 

  • Power On the Printer: Make sure your printer is powered on and in a ready state.
  • Access the Control Panel: Depending on the printer's current state, you may need to access the control panel on the printer. This often involves tapping on the screen or using physical buttons.
  • Enter the PIN or Password (if applicable): Some HP printers may have a PIN or password set up for security purposes. If you've set one up, enter it to unlock the printer.
  • Access the Wireless Setup Wizard: Navigate to the printer's wireless settings or setup menu. Look for options like "Wireless Setup," "Network Setup," or "Wi-Fi Setup."
  • Select Your New Wi-Fi Network: The printer will scan for available Wi-Fi networks. When your new Wi-Fi network appears on the list, select it.
  • Enter the Wi-Fi Password: If your new Wi-Fi network is password-protected (which is common), you'll need to enter the Wi-Fi password. Use the keyboard on the printer's control panel to enter the password.
  • Confirm Settings: Once you've entered the password, confirm the settings. The printer will attempt to connect to the new Wi-Fi network.
  • Wait for Connection: Your printer will attempt to connect to the new Wi-Fi network. This may take a minute or two.
  • Print a Test Page: After the connection is established, it's a good idea to print a test page to ensure everything is working correctly.
  • Verify Connection: You can also check the printer's connection status in the printer settings or by printing a network configuration page.

 

Keep in mind that the specific steps and menu options may vary slightly depending on the model and firmware version of your HP OfficeJet Pro 7740 printer.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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