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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎11-13-2020 11:06 AM

HP Recommended
Product: HP Laserjet M15W

Dear all, quite a crazy issue today. I have an m15w which I use only in my wifi for printing from my iOS devices. Today - one of my neighbors was able to print something, I think accidentally, on this printer - it was his shift plan with his name on it. The printer is totally on standard config - I only connected it to my wifi. Does this mean he must have compromised my wifi network or is there any other possibility to print wireless to my printer? 

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Accepted Solutions

‎11-13-2020 11:21 AM

HP Recommended

The printer can't work both on wi-fi and wi-fi direct at the same time, but if you are not using it check is it disabled just to make sure.




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4 REPLIES 4

‎11-13-2020 11:10 AM

HP Recommended

Increase your wireless password to a higher level and turn off wi-fi direct on your printer if you are not using it.




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‎11-13-2020 11:13 AM

HP Recommended

Thank you for your reply - is wifi direct enabled by default? I did not enable it.

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‎11-13-2020 11:21 AM

HP Recommended

The printer can't work both on wi-fi and wi-fi direct at the same time, but if you are not using it check is it disabled just to make sure.




My profile on LinkedIn

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‎11-13-2020 11:35 AM

HP Recommended

Thank you very much - I’ll check tomorrow- seems then my wifi is compromised 

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