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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎05-10-2021 03:09 PM

HP Recommended
Product: HP8610
Operating System: Microsoft Windows 10 (64-bit)

Does HP have any plans to support off subnet printers.  It is a bit ridiculous in this day and age you cannot support a printer via a local router especially when the OS and the Application support and understand the IP address.  I am amazed this printer lacks this support. 

 

If my workstation is connected via Ethernet and my printer is on a WLAN which is different it should still work. 

Category:
2 REPLIES 2

‎05-10-2021 06:45 PM

HP Recommended
@CaspianSails wrote:

... If my workstation is connected via Ethernet and my printer is on a WLAN which is different it should still work. 

@CaspianSails 

 

As long as they are on a SAME router this should work.  I did have a loan HP 8610 printer few years back to test and I did test  using the following setup

 

             prt netw.png

and it worked. 

 

Can you ping your printer from your computer ?

 

Regards.

BH
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‎05-10-2021 09:52 PM

HP Recommended

Yes, I can ping the device but it always shows offline.  I can connect via wireless and it works fine.  It is not a reachabilty issue at L3 but seems to be a broadcast domain issue.  Not sure how the printer communication protocol operates.

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