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‎07-04-2021 08:05 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I have changed my internet provider with new modem and router.  Now i cannot connect my hp deskjet 3510 printer to the internet.  I am getting this message:  issue: Incorrect wireless password.
Solution: The WPA security passphrase you configured on your HP printer does not match the WPA passphrase used by the wireless router. Configure the printer using the correct WPA passphrase.  How do I change this on my printer?

Category:
1 REPLY 1

‎07-05-2021 04:10 AM - last edited on ‎09-26-2022 11:58 AM by Retired

HP Recommended

@Schne3499 

 

Welcome to HP Support Forum. Please use the following instructions to fix:


                 HP Customer Support - Software and Driver Downloads


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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