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‎10-20-2022 06:51 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a new Arris G34 modem/router. It has connected flawlessly with router, fire sticks IPhone, Samsung 22, ring equipment, etc. I cannot connect my HP Officejet 8600 plus, either using wireless through the modem or direct wireless. I did print using the mobile hot spot on my phone. Any ideas would be helpful. Thanks

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2 people had the same question
1 REPLY 1

‎11-09-2022 06:21 AM

HP Recommended

Hi @TomGavan,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with the connectivity. I'd like to help!

 

Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4Ghz network or a 5Ghz network?

 

Meanwhile, go through the document here and see how it goes. 

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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