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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- New HP Envy Pro 6458 Wifi setup not working

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11-05-2020 03:01 PM
Able to print with wired connection. When I try to setup the WiFi is continually fails???? How can you tell if WiFi is enabled or Not. Not getting any visuals... I have pressed the Wifi button on the back but can't tell if it has done anything!
Thanks,
Cindy
11-19-2020 10:21 AM
@EllieMae4, Welcome to the HP Support Community!
If the Lightbar glows blue-white in the center, the printer is idle and connected to a wireless network or is connected to a device through a Wi-Fi Direct connection. You do not need to take any action.
To know how to connect the printer to the wireless network, kindly refer to this document - Wireless Printer Setup
- Make sure the printer and the PC are connected to the same wireless network.
- If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
- Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee