Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hi, 

 

We have just connected to a New Optus Modem with the NBN upgrade in our area. 

Everything can connect the wifi, EXCEPT  my HP Envy 4504. 

 

Have tried using the wifi name and password on the bottom of the router. Tried to connect via WPS button, tried to connect via the pin provided in the router settings. 

 

Ready to throw it out the door! 

 

Please help 🙏 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.