New Router, cannot get printer to work without a cable

[MaggieZ8]

Spoiler

Currently want to throw his printer across the room. I have a new 5G router, Despite reinstalling my HP 4130 e printer and the blue light flashing and the I also flashing, I cannot get the pesky thing to work without a cable. Any help gratefully received

[A_Gayathri]

Hi @MaggieZ8 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're facing issues getting your HP DeskJet 4130e All-in-One Printer connected to your new 5G router wirelessly. Here's a step-by-step guide to resolve this:

1. Verify Printer and Router Compatibility

• Ensure your printer supports a 5 GHz Wi-Fi connection. Many printers only support 2.4 GHz networks. If your router offers a dual-band connection, enable the 2.4 GHz band in your router settings.
• Name the 2.4 GHz network differently (e.g., "YourNetwork_2.4GHz") to avoid confusion.

2. Restart Everything

1. Turn off the printer and unplug it.
2. Restart the router: Unplug it, wait for 30 seconds, and plug it back in.
3. Reconnect your computer to the Wi-Fi network.
4. Plug the printer back in and turn it on.

3. Reset the Printer's Network Settings HP printer setup (Wi-Fi network)

To start fresh:

1. Press and hold the Wireless button (or Wi-Fi button) and the Cancel button on the printer until the Power button starts blinking or the Wi-Fi light flashes.
2. Wait for the printer to reset and enter setup mode. The wireless light should blink.

4. Use the HP Smart App to Reconnect  HP printer setup (HP Smart app)

1. Download HP Smart from the Microsoft Store or HP's website.
2. Open HP Smart and click Set up a new printer.
3. Follow the prompts to connect the printer to your Wi-Fi network.
   • Enter the Wi-Fi network name (SSID) and password when prompted.
4. Ensure your computer is on the same network band as the one you’re connecting your printer to.

5. Update Printer Firmware Update the firmware on an HP printer

1. Go to the HP Support page.
2. Search for your printer model (DeskJet 4130e) and download the latest firmware update.
3. Install the firmware via USB if necessary.

6. Router Settings (if the issue persists)

• Disable any settings like MAC address filtering, Wi-Fi isolation, or Smart Connect that might block the printer from connecting.
• If possible, ensure the router is set to WPA2-Personal or WPA3-Personal security mode.

If the above doesn't resolve the issue:

• Temporarily connect your printer via USB and set it up as a wireless printer through the HP Smart app.
• Check for driver updates on HP's website specific to your printer and Windows 11.

Refer to this document: HP DeskJet 4130e All-in-One Printer User manual
HP printers - Wi-Fi connection is lost after router or network settings change

Troubleshoot a Wi-Fi connection to an HP printer
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[A_Gayathri]

Hi @MaggieZ8 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're facing issues getting your HP DeskJet 4130e All-in-One Printer connected to your new 5G router wirelessly. Here's a step-by-step guide to resolve this:

1. Verify Printer and Router Compatibility

• Ensure your printer supports a 5 GHz Wi-Fi connection. Many printers only support 2.4 GHz networks. If your router offers a dual-band connection, enable the 2.4 GHz band in your router settings.
• Name the 2.4 GHz network differently (e.g., "YourNetwork_2.4GHz") to avoid confusion.

2. Restart Everything

1. Turn off the printer and unplug it.
2. Restart the router: Unplug it, wait for 30 seconds, and plug it back in.
3. Reconnect your computer to the Wi-Fi network.
4. Plug the printer back in and turn it on.

3. Reset the Printer's Network Settings HP printer setup (Wi-Fi network)

To start fresh:

1. Press and hold the Wireless button (or Wi-Fi button) and the Cancel button on the printer until the Power button starts blinking or the Wi-Fi light flashes.
2. Wait for the printer to reset and enter setup mode. The wireless light should blink.

4. Use the HP Smart App to Reconnect  HP printer setup (HP Smart app)

1. Download HP Smart from the Microsoft Store or HP's website.
2. Open HP Smart and click Set up a new printer.
3. Follow the prompts to connect the printer to your Wi-Fi network.
   • Enter the Wi-Fi network name (SSID) and password when prompted.
4. Ensure your computer is on the same network band as the one you’re connecting your printer to.

5. Update Printer Firmware Update the firmware on an HP printer

1. Go to the HP Support page.
2. Search for your printer model (DeskJet 4130e) and download the latest firmware update.
3. Install the firmware via USB if necessary.

6. Router Settings (if the issue persists)

• Disable any settings like MAC address filtering, Wi-Fi isolation, or Smart Connect that might block the printer from connecting.
• If possible, ensure the router is set to WPA2-Personal or WPA3-Personal security mode.

If the above doesn't resolve the issue:

• Temporarily connect your printer via USB and set it up as a wireless printer through the HP Smart app.
• Check for driver updates on HP's website specific to your printer and Windows 11.

Refer to this document: HP DeskJet 4130e All-in-One Printer User manual
HP printers - Wi-Fi connection is lost after router or network settings change

Troubleshoot a Wi-Fi connection to an HP printer
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!