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‎10-16-2024 07:43 AM

HP Recommended
Operating System: Microsoft Windows 11

Used to be able to print from any device but now I have a new broadband box I can’t set up my printer. It can’t find it at all on any device. I have tried on laptop. iPhone 15 and iPad  I have reset printer I have used wsps button on broadband box any ideas for how I can solve

Category:
1 REPLY 1

‎10-17-2024 11:16 AM

HP Recommended

Hi @mac1973,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with connecting your printer to the new network.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- May I know which application are you using to print?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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