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  • We got new broadband ar home this week and now I need to tell my hp deskjet2700 printer to use the new WiFi network.  I've been on the hp printer app for hours trying to work out how to do this and I just can't do it 🙃 
1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please refer to the steps in this resource to reset wireless network:

https://www.youtube.com/watch?v=NHq_83JIy4A

 

After restoring, use the HP Smart app to add the printer back to the network.

 

For more useful resources for the printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4SD-DOScj4xvlE

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Connect to Wireless network using
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore the Wireless back to ...
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