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Common problems for Connectivity Issues
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‎11-18-2024 02:43 PM

HP Recommended

Hi. We switched the internet provider and now our printer won’t work. I followed step by step the instructions on the app but our printer doesn’t even appear on network list. Please help

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2024 03:10 PM

HP Recommended

Hi,

follow these instructions here: https://support.hp.com/us-en/document/ish_1736500-1626554-16

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎11-18-2024 03:10 PM

HP Recommended

Hi,

follow these instructions here: https://support.hp.com/us-en/document/ish_1736500-1626554-16

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-19-2024 04:18 PM

HP Recommended

Thank you so much for your wonderful advice. My printer is finally connected to the WiFi. The video included in the link you sent was super helpful. 

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‎11-20-2024 09:50 AM

HP Recommended

You’re welcome.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
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