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‎05-17-2021 08:50 PM

HP Recommended
Product: HP LaserJet Pro M201dw
Operating System: macOS 11.0 Big Sur

I have a new ISP, and cannot figure out how to get my HP printer onto the new network so that I can print wirelessly again. I've tried to download the suggested drivers but my Mac won't accept them because they look malicious. I do not have a Setup Wizard option. The warrantee has expired. I've spent hours unplugging and replugging things in and downloading any drivers I can. Nothing's working. Help!

Jennifer
Category:
2 REPLIES 2

‎05-18-2021 12:28 AM

HP Recommended

@jenblabla 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


               http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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‎05-18-2021 10:38 AM

HP Recommended

Ha ha...I wish it was that easy. I've been through all of the help menus. When I click on teh link you sent and try to follow these directions:

 

Mac OS X:

  • Open Finder and go to Applications -> HP -> {your printer model} -> Printer Setup & Software.

I do not have such a folder on my computer. When I click on the HP folder it opens HP easy start which is not helpful at all. Also I do not get a setup Wizard option on my printer, and I am not able to download the latest drivers because my Mac sees them as malicious files. 

 

Anyone else have any ideas? This is super frustrating. 

Jennifer
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