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Common problems for Connectivity Issues
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HP Recommended

I am trying to connect my printer from the old internet to a new WiFi. It still recognises the old internet. How do I change this?

1 REPLY 1
HP Recommended

Hi @Spain2029,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

To connect your printer to a new WiFi network, you'll need to update its settings so it can recognize and connect to the new network. Here’s a general guide on how to do this:

1. Access Printer Settings

  • Via Printer's Control Panel: Most modern printers have a screen and control panel. Navigate to the network settings or WiFi settings from there.
  • Via Printer Software on Computer: Open the printer’s software on your computer. There should be an option for network settings.

2. Find the Wireless Setup Option

  • Look for an option like “Wireless Setup,” “Network Setup,” or “WiFi Setup.” This is usually found under the settings or tools menu.

3. Select the New Network

  • Your printer will scan for available networks. Select your new WiFi network from the list.
  • You might be prompted to enter the new WiFi password. Make sure to input it correctly.

4. Confirm and Apply Settings

  • After entering the password, confirm and apply the settings. The printer should then attempt to connect to the new network.

5. Print a Network Configuration Page (Optional)

  • Some printers have an option to print a network configuration page which can help you verify that the printer is connected to the new network.

6. Reinstall or Update Printer on Computer (If Needed)

  • On your computer, you might need to reinstall or update the printer to ensure it’s connected to the new network. Go to the "Printers & Scanners" settings on your computer and follow the prompts to add the printer again.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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