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‎08-17-2021 06:42 PM

HP Recommended
Product: HP Desk Jet 2742e
Operating System: Microsoft Windows 10 (64-bit)

My new printer is printing supper slow compared to my other wireless printers in the pass??I am computer alliterate and don't know why it is printing in slow mode?? HELP PLEASE? 

Category:
3 REPLIES 3

‎08-24-2021 06:00 AM

HP Recommended

@chuck30301, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer is printing slow. To assist you better,

  • How is the printer connected to the PC?
  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy from the flatbed glass and check the speed. By this, we can conclude if this is a hardware or a driver issue.

For now, kindly perform the steps mentioned in this document - Slow printing

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎08-24-2021 07:47 AM

HP Recommended

the printer is connected by WIFI (wireless) print speed is fine from putting copies speed is ok? happens when I try to print anything  of a web site? It has to be some kind of setting I didn't do when I was installing it? I'm computer alliterate when it comes to tec stuff🙄. thank you for your help  

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‎08-25-2021 04:20 AM - edited ‎08-25-2021 04:21 AM

HP Recommended

@chuck30301

 

If the speed of copies is fine, it means the printer hardware is working fine.

 

Restart the wireless router, the printer, and the PC

If you experience this issue only when printing from a website, try different browsers like Google Chrome, Firefox.

Also, try printing a PDF or Word document to check the speed.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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