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‎05-01-2025 11:58 PM

HP Recommended

My broadband provider gave me new router - now printer isn’t responding - tried inputting new information and password etc 

1 REPLY 1

‎05-02-2025 12:42 AM

HP Recommended

Most common issues on new router is that they work on 5GHz wireless band and the printer ( most of them) support only 2,4GHZ wireless band.

Make sure you have 2,4GHz band enabled in your router.




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