New router password for wifi

[offlinejonny]

Hi All,  So we just changed our wifi passords.  How can we update our printer settings to get back online?  Can't seem to do it in the app.

Thanks

[A_Gayathri]

Hi @offlinejonny,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to update the Wi-Fi password on your HP Tango X printer after changing your Wi-Fi network password, follow these steps:

Option 1: Using the HP Smart app HP printer setup (HP Smart app) 

1. Open the HP Smart app on your phone or computer.
2. Select your HP Tango X printer.
3. Tap on the “Printer Settings” or “Setup” option (depending on your app version).
4. Go to Wi-Fi Setup or Network Setup.
5. The app should prompt you to reconnect the printer to Wi-Fi.
6. Choose your new Wi-Fi network and enter the new password.
7. Once the printer connects to the new Wi-Fi network, you should be good to go.

Option 2: Using the Printer's Control Panel (If applicable)

1. Turn on the printer if it’s off.
2. Press and hold the Wi-Fi button (or the “i” icon on the printer’s display) for a few seconds until the Wi-Fi light starts blinking.
3. The printer will now be in Wi-Fi setup mode, and it should automatically try to connect to a nearby network.
4. Select your Wi-Fi network and enter the new password when prompted.

Option 3: Resetting the Printer’s Wi-Fi

If the above options don’t work, you can reset the printer’s network settings and set up the connection again:

1. Press and hold the Wi-Fi button and the cancel button on the printer for about 5 seconds to reset the network settings.
2. Once the reset is complete, use the HP Smart app or the printer’s display to connect it to the new Wi-Fi network.

Refer to this document:  HP printer setup (Wi-Fi Direct)

Troubleshoot a Wi-Fi connection to an HP printer

HP printers - Wi-Fi connection is lost after router or network settings change
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!