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Common problems for Connectivity Issues
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macOS 12.0 Monterey

We replaced our router and cannot connect LaserJet M209dw printer to new network.

2 REPLIES 2
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Make sure your new router has 2,4GHz band enabled, because that is the only band the printer can connect to, and most new routers are 5 GHz band when the 2,4GHz band is factory disabled.




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Hey man,

 

Thanks, that worked!!!!

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