No Wifi after loss of power, if Wi-Fi Direct is disabled

[blacky2022]

Hello,

I got a weird problem with my HP DeskJet 2721. If I replug in the power cable of it with disabled Wi-Fi Direct, it wont reconnect to our home WiFi. Only if I re-enable Wi-Fi Direct, the printer is able to reconnect after loss of power.
With disabled Wi-Fi Direct I have to set the printer into Wifi-Setup mode by pushing Wifi- and Cancel-Button until Power-Button blinks and then go through the Wireless Setup Wizard via its Embedded Web Server. This works until next loss of power.

Restore Factory Defaults and Restore Network Settings didn't help.

HP Network Configuration Page in disabled Wi-Fi Direct state and after regained power:
- Network Name (SSID) is configured
- Number of 802.11 networks discovered: 0
Wireless Network Test Results - Diagnostics Results:
- Wireless On and Working – PASS
- Network Name (SSID) Found – FAIL
- Rest of it – Not Run
Wireless Network Test Results - Current Configuration:

- IP Address, Configuration Source, Internet  - Not applicable

- Rest looks valid

Firmware Version: TCP1FN2217DR
Built Date: 2022-04-19
Check for Printer Updates tells this is the newest version.

[Nirvana_95]

Hi @blacky2022 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing WiFi-related issues on your printer. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Please try the steps below to connect your printer to the network.  

-->On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on)   

--->On your computer or phone go to wifi and connect it to your printer  

--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2600). --->Select the Wi-Fi Direct printer signal in Wi-Fi settings  

--->If prompted for a password, type 12345678. This is the default password to log in. 

--->Now open a browser and type 192.168.223.1 

--->you will be able to access the printer's EWS page  

--->on the page, you will find network - click on it  

--->go to wireless and select wireless setup wizard 

--->now select the network that you want your printer to connect to and type in the password  

--->the printer will have solid blue light if it's connected  

--->then connect your phone back to your network

Here is a link that will help you: CLICK HERE

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @blacky2022

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!