No matter how many times I enter my wireless information, the printer will not print.

[evearies]

The printer has not printed since I changed my wireless provider. All the devices in my house are fine except for this printer. I have probably entered the wireless information 50 + times and it still does not print. I have no idea what to do. My printer and my Mac are not in sync.

[Dragon-Fur]

@evearies 

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@evearies wrote:
Printer: HP ENVY 4520
Operating System:  Microsoft Windows 11

The printer has not printed since I changed my wireless provider. All the devices in my house are fine except for this printer. I have probably entered the wireless information 50 + times and it still does not print. I have no idea what to do. My printer and my Mac are not in sync.

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If you have not done so, set the Wireless network back to defaults on the printer and start fresh.

Use this guide:

HP printers - Wi-Fi connection is lost after router or network settings change

Optional / Additional Information

Note:  Some features / methods are intended for Windows and might not apply to your Mac computer.

What else?

This printer only supports 2.4GHz.

If your new router supports dual band frequencies,

Make sure the router is broadcasting on both 2.4GHz and 5GHz.

If possible, create a separately named SSID network for each band / frequency.

Connect the printer to its SSID named network on the 2.4GHz frequency.

Example - Dual Network

SSID_Dual_Band_Example_8

What else?

Good information here - worth a few minutes to check possible solutions...

Wireless Printing Center – Static IP Address

AND

Wireless Printing Center > Common Questions > Wireless Connection Issues

Some of the more common remedies grouped here:

Wireless Printing Center > Common Questions > Printer no longer works on network

and

What else?

You can change the printer connection type to TCP/IP .

Method - Create TCP IP port

** Install – Optional - Port Issues - Create a TCP/IP port **

TCP/IP can resolve odd connection, scanning, and installation problems.

Create / Switch to a TCP/IP Port to facilitate communication and prevent ‘offline’ issues

How-to “Create TCP Port” Contributed by  greenturtle:

1. 
   1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
   2. On your PC, go to Control Panel, from Devices and Printers, Right-Click the printer and Left-Click Printer Properties, select the Ports tab.
   3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
   4. Type in the proper IP address for the printer.
   
   This video resource will show you how to do it:
   Create & Use TCP IP port
   
   Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port within the Ports tab (in Printer Properties)

Side Bar

NOTE:  Ignore this section of it does not apply to your situation...

If you can get the printer on the network,

If EWS and the options are supported,

You might be able to enter the Wireless Address and other information using the Embedded Web Server (EWS).

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

And  (If / Where supported - printer model dependent)

Tab Network > Wireless (802.11) > Advanced

In Advanced

Having named SSID / networks separately for each bandwidth at the router level,

Select and connect to the correct SSID / network name for the bandwidth you are using.

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NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP ENVY 4520 All-in-One Printer series 

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