No more wi-fi connection HP Laserjet Pro MFP M26nw (printer + scanner)

[StefaniaB]

After a 3-day breakdown in my wi-fi home connection, my printer/scanner cannot be recognized by the pc and cannot connect to the wi-fi again.

I've tried to uninstall and reinstall it, to update the drivers, to reset it (and the router, too), to restart its configuration but it's still not working. 

It gives an error message saying the printer/scanner is offline and it cannot be reached.

Can anyone help me? Thanks in advance

[Betty0610]

@StefaniaB

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!