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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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M477FDW

My issue is similar to https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-LaserJet-Pro-M477-DNS-Settings-Question/td-....  When I go to the Network Tab, the DNS is set to DHCP and I do not see where to change it.  Once I use a Static IP for the printer (on a different vlan), I am no longer able to access it.  Even on the printers display, I do not see any where to add a static DNS.  Even the network reports shows the DNS blank after assigning a static IP.

NOTE:  The DHCP and Static IP of the DNS is the same.

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