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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 2630 All-in-One Printer

MODELLO STAMPANTE: HP DeskJet 2630

MODALITÀ STAMPA:wireless

Il problema è iniziato quando cliccando il tasto stampa non stampava e appariva una notifica dicendo che la stampante era offline, però sull'app HP Smart risultava online.

Allora ho utilizzato HP Print and Scan Doctor ma non ha risolto niente.

Dopo averlo usato quando vado a scegliere la stampante nel menù di stampa non la vedo più e al suo posto ne è apparsa un'altra chiamata DO NOT DELETE- Needed for HP4836EA (HP DeskJet 2600 series

Se stampo tramite cavo funziona, ma ho bisogno di stampare tramite wireless

1 REPLY 1
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.