• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-21-2026 09:07 AM

HP Recommended

Not printing blue internet light is flashing

Category:
Reply
1 REPLY 1

‎10-22-2026 02:58 PM

HP Recommended

Hi @Sue4509,

Welcome to the HP Support Community.

I understand that the printer is not connected and the blue Wireless light is flashing.

To help us provide the correct connection steps, please confirm:

  • What is the exact printer model?
  • What happens when you try to connect or print, and what exact error message appears?
  • Are you connecting from a Windows computer, Mac, Android phone, iPhone, or another device?
  • Are you using the HP app, and does it detect the printer?
  • Does the printer display an error such as E1, E2, E3, E4, or another letter-and-number combination?
  • Are you connecting the printer to a new router, or were the Wi-Fi name or password recently changed?

A flashing blue Wireless light generally requires model-specific connection troubleshooting. Once you provide the exact printer model, the error shown, and the device being used, we can provide the correct HP wireless setup or network-reset steps.

Please do not share the printer’s serial number or Wi-Fi password publicly.

Take care and have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->