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‎08-17-2021 03:30 AM - last edited on ‎08-17-2021 12:17 PM by Retired

HP Recommended
Product: OFFICEJET 4500 G510n-z
Operating System: macOS 11.0 Big Sur

Hey,

 

I have been trying to get my printer to work with my mac for months now. Other people in the house can print from there macs but for some reason mine won't allow it. The process goes like this, print, print log appears, print log runs says complete and then I go to the printer to find nothing has printed.

 

Any ideas?

 

Kind Regards,

Stephen

Category:
1 REPLY 1

‎08-17-2021 11:31 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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